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I am having no luck finding a crock-pot that doesn't have pitting, runny glaze or debris embedded in its' stoneware liners. I have made multiple returns and exchanges only to find each crock being poorly glazed or with raised debris on the surface.

When I e-mailed my complaint to Jarden (Sunbeam), they quickly responded to take the item back to the retailer for exchange. Well, it seems that is not a solution since I can't seem to find a crock that is not defective in glaze.

I am frustrated and will definitely never buy another crock-pot again. The old ones were great, but the new ones are ***!

This reviewer shared experience about damaged or defective and wants this business to offer any options to resolve the issue as the author lost $100. This person is overall dissatisfied with CrockPot and uploaded picture s. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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